About Us | Aviva USA – Life and Annuities

About Aviva USA

Unlike most insurance providers, we build life insurance around people, not policies.

    Our numbers at a glance:
  • 930,000 customers
  • 33,000 agents representing Aviva USA
  • Serving customers since 1896
  • Ranked 1st in the industry for total U.S. sales of indexed life insurance and #2 for indexed annuities1
  • $53 billion in total assets2

Aviva USA is proud to be recognized as one of the 2012 Top Workplaces in Iowa by our employees

Come work with Us

Who is Aviva?

We are Aviva USA, a sales leader of indexed annuities and indexed life insurance. Our innovative products and services add value for our customers. Our financial strength and stability are helping us build insurance around the unique needs of each individual customer.

Policies built around you.

Our broad range of plans and benefit options provide you with hundreds of unique combinations—so you're sure to find the solution that fits your needs.

Our nationwide network of licensed insurance agent meets customers in person in order to best understand their specific needs. This ensures we tailor the right combination of Aviva solutions to you.

Ask an agent what's right for you

Policies come with anytime support.

As an Aviva customer you have access to the support you want, the way you want it. In addition to your agent, your support network includes Aviva customer support by phone, our 24/7 website, and click-to-chat service.

Policies are explained in everyday language.

We asked real people to describe Life Insurance and Annuities.

Insurance 101 Annuities 101

Your wellness is rewarded.

Our Wellness for Life® program lets you save money by maintaining your fitness.*

Wellness for Life®

We are here to take your call.

Our customer service representatives are based in the United States – no exceptions.

Contact Us


If this doesn't sound like an insurance company, then we're already succeeding.

We are Aviva. We are building insurance around you.

*Wellness for Life can help you reduce Cost of Insurance charges on your Aviva life insurance policy. Rider form number 2WFLAJ07-2. Availability varies by state. See Wellness for Life brochure for details and limitations.

1 AnnuitySpecs.com Indexed Sales & Market Reports. Third Quarter 2012
2 Amounts measured on the basis used to prepare the Company’s Statutory Annual Statements.

Stability

We've been awarded strong ratings from some of the most respected financial rating agencies. That recognition is a testament to how we manage your business and your assets.

Below are a few of our most recent ratings, with links to learn more about scoring.

A.M. Best: "A-" (Excellent)

More about A.M. Best Ratings

Standard & Poor's: "A-" (Strong)

More about Standard & Poor's Ratings

1 AnnuitySpecs.com Indexed Sales & Market Reports. Third Quarter 2012
2 Amounts measured on the basis used to prepare the Company’s Statutory Annual Statements.

Since 1896, Aviva has understood the importance of financial strength and stability.

1 AnnuitySpecs.com Indexed Sales & Market Reports. Third Quarter 2012
2 Amounts measured on the basis used to prepare the Company’s Statutory Annual Statements.

Supporting Your Community


We believe that by supporting the greater "you"—through both local and global community initiatives—we can better serve you.

Locally many of our employees contribute their time and talents to a wide range of community organizations through participation in the company's Volunteer Time Off program. Employees also make financial contributions to the United Way through our annual employee-led campaign and to non-profit organizations through the Matching Gift program. And through the Aviva Charitable Foundation grant program, contributions are made to support a variety of programs that help create strong communities. Additionally, this belief – in You – most recently yielded our global Street to School program, an initiative that helps children living on the street get back into school or training programs.

Street to School

Aviva has made a global commitment to help 500,000 children worldwide get off the street and into school or training in five years through a program called "Street to School." In the U.S., we've joined forces with Covenant House nationally to help homeless children across the country get off the streets and reach their full potential. While many may view these children as invisible, we see people with potential who need hope and help.

This partnership funds education, job training, basic needs and the research that can break the chain of youth homelessness. This partnership is more than a donation, it is a true collaboration. Aviva works with Covenant House to raise awareness of this issue, advocate for homeless youth and involve its employees, agents and customers in the initiative.

In the communities where our employees live and work, we partner with United Way to help homeless and at-risk youth through dropout prevention programs, reading and literacy programs and basic needs such as food and shelter.

Through our Street to School program, a promise has been sent to kids everywhere that no matter how hard it is, someone cares and believes in them.

And we'll do whatever is possible to never let the streets win.

Get more information on Aviva's global Street to School program here.

Youmanity

In addition to supporting local and global community causes, we have an ongoing initiative that's about helping you make an impact. It's called Youmanity, and it's the belief that one person – you -- can use an act of kindness, big or small, to make a difference. Through a series of Youmanity programs, we're inspiring acts of good, and recognizing people who carry them out. It's just another way we put people before policies.

You + Humanity = Youmanity

Learn about current Youmanity programs and find out how you can get involved, here.

Environmental Responsibility

Aviva USA's headquarters facility in Des Moines, Iowa is the largest LEED-gold certified building in the state and one of only five its size or larger in America to achieve that designation, according to the U.S. Green Building Council. LEED stands for Leadership in Energy and Environmental Design.

Aviva USA is part of Aviva plc – the world's sixth-largest insurance group and the first global insurance company to become carbon-neutral. LEED is a voluntary program that defines high-performance green buildings. Certification level is determined through the internationally recognized U.S. Green Building Council rating system, providing third-party verification that a building's design, construction, operations and maintenance are environmentally focused.

Among the many features that contributed to the building attaining a gold-level certification are:

  • motion-sensor and auto-dimming lighting in offices and conference rooms;
  • high-efficiency ventilation systems, with individual air flow controls for each employee;
  • Iowa limestone and other materials quarried or purchased locally;
  • a food waste grinding/composting system in the cafeteria;
  • a solar-powered trash compactor;
  • a pond system that collects and retains rainwater runoff, which is then used for irrigation, limiting water usage;
  • an established wetland habitat on the southwest corner of the campus;
  • priority parking for low-emitting and fuel-efficient vehicles, as well as for those employees who carpool;
  • direct access to natural light for more than 95% of employees.

The Aviva Charitable Foundation

The Aviva Charitable Foundation, created in December 1994, is committed to supporting the communities where its employees live and work. Currently those locations are Des Moines, Iowa; Topeka, Kansas and Melville, New York. Through the Foundation's grant-making program, contributions are directed to organizations or programs that in general focus on our Street to School initiative, human services, the environment and community betterment.

The Foundation will review grant submissions once during the 2013 calendar year. Grant applications should be submitted on or before April 1, 2013. Please consider the following guidelines prior to submitting a grant application:

  • In 2013 the Foundation will not be expanding our funding beyond focus areas that we have funded in 2012. Those focus areas include: Street to School, Health/Human Services, Education and the Environment.
  • Grant requests that follow the criteria outlined in the application and are received by the deadline date, will be eligible for consideration.

The Foundation's Board of Directors reviews grant applications and typically sends letters of approval or declination within eight weeks of the grant deadline date. The Foundation is a tax-exempt organization as described in Section 501(c)(3) of the Internal Revenue Code.

In addition, the Foundation matches gifts made by employees to 501(c)(3) designated, non-profit organizations. Each year employees make financial commitments to organizations throughout the country that are building better communities. The Foundation matches these gifts on a quarterly basis.

1 AnnuitySpecs.com Indexed Sales & Market Reports. Third Quarter 2012
2 Amounts measured on the basis used to prepare the Company’s Statutory Annual Statements.

News

2013

May 13 2013 •Wellness for Life survey reveals 9 out of 10 Americans significantly underestimate health care costs in retirement

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March 11 2013 • Aviva’s TargetBenefit Annuities offer customers greater flexibility, less complexity in preparing for retirement needs

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2012

September 25 2012 • Study finds Democrats are more optimistic than Republicans about America’s economic outlook

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September 10 2012 • Aviva addresses growing consumer need with Accelerated Access policy rider

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July 16 2012 • Aviva USA survey reveals Americans are concerned about their finances, but avoid discussing the topic

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June 5 2012 • Aviva USA survey finds financial situation is top stressor for men and links stress levels to weight gain

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May 16 2012 • Aviva USA survey finds most U.S. women feel healthy, despite reporting financial concerns and major risk factors for future health problems

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March 7 2012 • Aviva's Survivorship Builder life insurance policy offers consumers more ways to protect their families and their businesses

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February 28 2012 • Joliet Township High School students to "leap into service" - Aviva USA's "Youmanity" program to kick-start a random acts of kindness movement

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2011

November 17 2011 • Aviva and Covenant House combine forces to help homeless youth

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October 20 2011 • Aviva's Wellness for Life Program Offers Savings for Healthy Living

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October 4 2011 • Covenant House Wins Aviva USA's Street to School Campaign

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August 26 2011 • Aviva's New York Office Prepares for Hurricane Irene

Aviva Life and Annuity Company of New York's Melville office will close at 3 p.m. ET on Friday, August 26. Calls are being transferred to our West Des Moines, Iowa, office to maintain continuity in customer service. We will continue to monitor the situation throughout the weekend and will update this message as necessary. We apologize for any inconvenience this may cause. Our goal is to put people before policies, and as such, please take proper care and precautions if you live on the East Coast.

August 4 2011 • 2011 Aviva plc Interim Results Statement

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July 12 2011 • Iowa Companies Combine Efforts to Offer Life Insurance Coverage as Part of Annual Employee Benefits Enrollment Period

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July 7 2011 • Aviva USA Launches Status for Youth on Facebook

Aviva USA Launches Status for Youth on Facebook

June 14 2011 • Aviva USA Announces Organizational Changes

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May 2 2011 •Aviva USA Committed To Putting People Before Policies

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April 14 2011 •Aviva USA Names Joseph Wittrock as Chief Investment Officer

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April 12 2011 •Aviva USA Recognizes International Day For Street Children By Taking Time to Volunteer at Iowa Homeless Youth Centers

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March 3 2011 •Aviva plc Preliminary Results 2010

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February 28 2011 •Aviva survey reveals more Americans plan to work longer and start saving more to address retirement concerns

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January 5 2011 •Aviva's U.S. Operations Headquarters Receives Gold-Level Leadership in Energy and Environmental Design Certification

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2010

October 27 2010 •Aviva Donates Winter Coats and Boots to 300 Local Children

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October 21 2010 •Aviva USA Holds Grand Opening for U.S. Operations Headquarters

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August 25 2010 •Aviva USA Completes Move to New U.S. Headquarters

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August 20 2010 •Aviva USA To Participate In Day Of Action

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August 16 2010 •Aviva USA Preps Topeka-Area Students With New Backpacks, Supplies

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August 5 2010 •Aviva Half Year Report: Strong Growth In Profits and Capital Generation

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August 2 2010 •Aviva USA Names Christopher Welp To Lead Insurance Operations

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July 26 2010 •Aviva USA Names Jeff Fitch Senior VP & Chief Risk Officer

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May 11 2010 •Aviva Delivers Second Consecutive Quarter of Growth

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April 21 2010 •Earth Day Trash Bash

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April 2 2010 •Roundtable Member Companies Participate In Financial Literacy Month

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March 23 2010 •Aviva USA Promotes Currier and Elming to Key Executive Positions

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March 4 2010 •Aviva plc Preliminary Results 2009

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February 4 2010 •Aviva Reports Encouraging Fourth Quarter Sales

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2009

December 14 2009 •Jeff Frazee Joins Aviva

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October 20 2009 •Aviva Starts Trading on the NYSE

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October 7 2009 •Aviva to list on New York Stock Exchange

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September 9 2009 •Aviva Appoints Chris Littlefield to U.S. CEO Post

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Aviva in the News

2011

Aviva USA CEO Chris Littlefield featured in Broker World magazine

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2010

Insurers to be responsible for fixed-annuity suitability (April 4 2010)

(Aviva USA Chief Compliance Officer Maureen Closson quoted Investment News )
Read more (PDF)

Elming, Currier promoted to key positions at Aviva USA (April 1 2010)

Read the Life Insurance Selling article

Annuities issuers strive for investors' 'sweet spot' (March 13 2010)

Read the Des Moines Business Record article

Winning Strategies by Dave Willis (January 1 2010)

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2009

Guarantees, "De-risking" Were Top Product Trends in 2009 (December 21 2009)

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Aviva USA success ascends through economic mayhem
(December 13 2009)

Read the Des Moines Register article: Part 1 Part 2

Aviva employees help keep McKinley students warm
(October 8 2009)

Read the Des Moines Register article

Aviva makes first trades on N.Y. Stock Exchange
(October 21 2009)

Read the Des Moines Register article: Part 1 Part 2

Short-Term Premium Financing May Work for Affluent Clients by Chuck VanDevander (October 19 2009)

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Aviva shares to trade on NYSE
(October 8 2009)

Read the Des Moines Register article

New Influentials (October 5 2009)

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Work Ethics: Aviva USA Chief Compliance Officer Maureen Closson quoted in July 2009 issue of Best's Review magazine

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1 AnnuitySpecs.com Indexed Sales & Market Reports. Third Quarter 2012
2 Amounts measured on the basis used to prepare the Company’s Statutory Annual Statements.

What you can do now

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Investor information

Aviva USA is a unit of Aviva, plc.
Quotes delayed by at least 20 minutes.

London Stock Exchange Stock ID: AV.L

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New York Stock Exchange Stock ID: AV

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Aviva PLC Investor Site (Opens in new window)

What you can do now

Submit a grant request

If you have any questions or need assistance submitting your request, please contact us.

Contact the Foundation

Or call us at 515.342.3991

 

Aviva Charitable Foundation Guidelines

Please review before preparing an application.

Download PDF now
 

Foundation Grant Application Form

This form is required for all grant requests.

Download PDF now
 

Foundation Grant Review Form

This form is required for all grant recipients.

Download PDF now
 

Are you an organization seeking Sponsorship funding from Aviva?

Please review the company's Sponsorship Guideline before preparing an application form.

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Sponsorship Form

This form is required for all sponsorship requests.

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W-9 Form

This form is required with all sponsorship requests.

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Matching Gift form for Employees

This form is for employees' use in submitting a match for their qualifying contribution.

Download PDF now

Media Contacts

Karen Lynn
Head of Corporate Affairs
Telephone 515 342 3910
E-mail karen.lynn@avivausa.com

Kevin Waetke
Director of Public Relations – Corporate Affairs
Telephone 515 342 3822
E-mail kevin.waetke@avivausa.com

Steve Carlson
Public Relations Manager – Corporate Affairs
Telephone 515 342 6403
E-mail steven.carlson@avivausa.com

Aviva Info

Executive Bios

Christopher Littlefield
President and CEO

Michael Miller
Executive Vice President of Sales and Distribution

Richard C. Cohan
Executive Vice President, General Counsel

Brenda Cushing
Executive Vice President, Chief Financial Officer

Karen Lynn
Head of Corporate Affairs

Life insurance comes with a death benefit.  But it can also have a life benefit. > Universal Life & your retirement
Q: Is there retirement income that never runs out as long as I live? A: Yes. > An annuity can do that
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